F900 Privacy Policy — User Data Protection
This document explains how f900 collects, uses, stores, and protects the personal information of users in Malaysia. Your privacy is our priority, and we are committed to handling it responsibly.
Effective Date: January 2026
1. Information We Collect
When you register or use the f900 platform, we collect various types of information to ensure our services run smoothly and securely. The information collected covers the following categories:
Account Information
This includes your full name, email address, phone number, date of birth, and identity verification details required during registration. This information is used to verify your identity and ensure your account is managed securely.
Device & Browser Information
We collect technical data such as IP address, browser type, operating system, device model, and language settings. This data helps us optimise the user experience across various devices, including Android and iOS smartphones.
Payment Information
All transactions on f900 are processed in Malaysian Ringgit (RM / MYR). We record transaction history, payment methods used, and information required to process deposits and withdrawals. Sensitive card or bank account details are not stored directly by f900 — they are handled by approved, encrypted payment processors.
Platform Usage Data
We record in-platform activity such as pages visited, bets placed, session duration, and interactions with platform features. This data is used to improve our services and detect suspicious activity.
Summary of Data Collected
- Account Information
- Device data
- MYR Transactions
- Usage Data
- Browser cookies
2. How We Use Your Information
Account Management & Services
The information collected is used to process registrations, verify identities, handle financial transactions in MYR, send important account notifications, and provide effective customer support to users in Malaysia.
Security & Fraud Prevention
F900 uses user data to detect suspicious activity, prevent unauthorised access, and maintain platform integrity. This includes monitoring unusual transaction patterns and verifying identity during large withdrawals.
Platform Improvements
Anonymised usage data is analysed to understand how users interact with the platform, allowing us to improve the interface, loading speed, and features most frequently used by Malaysian users.
Legal Compliance
We may be required to disclose user information to the relevant authorities in Malaysia where mandated by law, court order, or official investigation. Any such disclosure is carried out in full compliance with lawful legal procedures.
3. Cookies & Activity Tracking
F900 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use two main types of cookies:
- Essential Cookies: Required for core platform functions such as login authentication, session management, and account security. These cookies cannot be disabled without affecting platform functionality.
- Analytics Cookies: Used to analyse usage patterns and improve platform performance. Data collected is in aggregate form and does not identify individual users.
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of some f900 platform features. For the best experience, especially on mobile devices, we recommend keeping the default cookie settings.
4. Data Storage, Security & Information Sharing
Data Security
F900 protects all user data using industry-standard SSL encryption. All communication between your browser and our servers is automatically encrypted. Our data management systems apply strict access controls to ensure that only authorised personnel can access user information.
Financial data, including transaction records in MYR, is stored in a secure environment that undergoes regular audits. We do not directly store credit card or bank account details — this information is handled by payment processors that comply with international security standards.
Third-Party Sharing
F900 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. Information may be shared in limited circumstances:
- To approved payment processors for the settlement of MYR transactions.
- To technical service providers who assist in platform operations, subject to strict confidentiality agreements.
- To the relevant authorities when required by Malaysian law.
5. User Rights, Policy Amendments & How to Contact Us
Right to Access & Correction
As an f900 user, you have the right to access the personal information we hold about you. You can review and update your profile details through your account settings at any time. If you find any inaccurate information, you have the right to request a correction by contacting our support team.
Right to Data Deletion
You may request account closure and deletion of your personal data by contacting the f900 support team. However, certain information may need to be retained for a specified period to meet legal requirements or resolve any outstanding disputes.
Privacy Policy Amendments
F900 reserves the right to amend this Privacy Policy at any time to reflect changes in our practices or legal requirements. Users will be notified of any material changes via in-platform notifications or email. Continued use of the platform after an amendment is published will be considered acceptance of the updated terms.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the f900 support team by email at: [email protected]. You may also refer to our FAQs page for more information on data protection and account security.